Q: Why can't I get a license for my CTC Tools? CTC tools licensing issues
A: Licensing is controlled via the portal. In the portal, access to the tool licenses can be granted to groups or users.
Q: My suite won't run or presents an error when I run Revit/Civi3D.
A: Often times, conflicts with other tools can cause problems during start up. Try disabling one addin at a time until the conflicting tool is discovered.